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We guarantee delivery to the home address on your account when the order is first placed and when the order is retrieved on the guaranteed delivery date. Please note, we can’t guarantee delivery of an order placed using a business address. If your package is delivered to a business that is closed, the courier will not deliver the package until the following business day, and your order may defrost.
Since we ship perishable products that can't be restocked or resold, we're unable to accept returns.
The following reasons are covered under our policy:
• Damaged items (unrelated to the carrier)
• Late delivery or improper handling caused by the carrier, resulting in defrosted items or damage
• Missing items
Abandoned cart promo codes are restricted to one-time use per e-mail address.